Anti-Spam Policy
CallOnTheGo enforces a strict anti-spam policy to comply with TCPA, CTIA, and protect its network integrity.
1. Requirements
- TCPA Compliance: Explicit prior express written consent required for all SMS, per 47 CFR § 64.1200.
- CTIA Standards: Adherence to CTIA Messaging Principles, including clear sender identification and opt-out mechanisms.
- Prohibited Actions:No unsolicited messages, deceptive content, or high-volume messaging without approval.
2. Enforcement
- Automated monitoring for spam patterns (e.g., high send rates, complaint spikes).
- Violations result in warnings, rate limits, or account termination.
- CallOnTheGo reserves the right to throttle or block traffic to protect network stability.
- Report spam to abuse@callonthego.com; investigated within 48 hours.
3. User Responsibilities
- Maintain verifiable consent records, auditable by CallOnTheGo.
- Include opt-out instructions (e.g., “Reply STOP”) in every message.
- Comply with carrier-specific rules and local laws.
4. CallOnTheGo Protections
- No liability for user-generated spam or resulting fines.
- Users indemnify CallOnTheGo for regulatory penalties from their actions.
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