Compliance Policy
CallOnTheGo maintains strict compliance with TCPA, CTIA, GDPR, and other regulations to protect its operations.
1. Regulatory Framework
- TCPA: Ensures consent and opt-out compliance for US messaging.
- CTIA: Adheres to messaging principles and carrier requirements.
- GDPR: Lawful data processing, user rights, and international transfer safeguards.
- Other Laws: Compliance with CCPA, CAN-SPAM, and regional telecom laws.
2. CallOnTheGo’s Measures
- Audits: Annual third-party audits for security and compliance.
- Training: Employees trained on TCPA, GDPR, and CTIA standards.
- Monitoring: Real-time traffic analysis to detect violations.
- DPO: Dedicated Data Protection Officer (dpo@callonthego.com).
3. User Obligations
- Submit compliance documentation (e.g., consent records) upon request.
- Adhere to all applicable laws and carrier policies.
- Report issues to compliance@callonthego.com within 24 hours.
4. Enforcement
- Non-compliance triggers immediate service restrictions.
- CallOnTheGo reserves the right to terminate non-compliant accounts.
- Users liable for regulatory fines or legal costs.
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